Privacy Policy

PT Surveyor Indonesia built the SIGAP (Surveyor Indonesia Guard and Alert Platform) app as a free application. This SERVICE is provided by PT Surveyor Indonesia at no cost and is intended for use as is.

This page is used to inform users regarding our policies with the collection, use, and disclosure of personal information if anyone decides to use our Service.

By using the SIGAP app, you agree to the collection and use of information in accordance with this policy. The personal information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using the SIGAP app, we may require you to provide certain personally identifiable information. This may include, but is not limited to:

• Full name
• Email address
• Contact number
• Job role or department
• Location information (for incident reports or emergency alerts)

This information is used to:

• Facilitate incident reporting and tracking
• Enable notifications and alerts
• Support safety compliance and risk management
• Improve HSE analytics and response actions

All collected data will be retained and used in accordance with this Privacy Policy.

Third-Party Services

The app may use third-party services that may collect information used to identify you. Examples include:

• Notification and messaging services
• Analytics tools
• Error reporting platforms

We do not control how these third parties handle data and recommend reviewing their privacy policies where applicable.

Log Data

In the event of an error or system crash while using the app, we may collect diagnostic data ("Log Data") via third-party tools. This Log Data may include:

• Device Internet Protocol ("IP") address
• Device name and model
• Operating system version
• App usage statistics
• Time and date of use
• Other relevant technical data

This information helps us troubleshoot issues and improve the service.

Cookies

Cookies are small files stored on your device to collect usage data. While the SIGAP app itself does not directly use cookies, it may incorporate third-party components or libraries that do.

These third-party tools may use cookies to:

• Track user behavior anonymously
• Improve the performance of the service

Service Providers

We may engage third-party companies or individuals to:

• Support app functionality
• Provide technical services or cloud storage
• Analyze usage and improve features

These third parties will only access personal information as needed to perform their functions and are obligated not to disclose or use it for other purposes.

Security

We value your trust in providing personal information and strive to use commercially acceptable means of protecting it. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute protection.

Links to Other Sites

This app may contain links to external websites or systems not operated by PT Surveyor Indonesia. If you follow a third-party link, you will be subject to that site's privacy policy.

Children's Privacy

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are encouraged to review this page periodically for any changes. Any changes will be effective immediately upon being posted in the app.

Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us at: